Rimini Street vs APPSolve Group for Oracle EBS support
Evaluating third-party Oracle EBS support? This page compares Rimini Street and APPSolve Group across the criteria that matter most — security patching, compliance, service model, and total cost of ownership — so you can make an informed decision before you switch.
Why organisations evaluate Rimini Street
Rimini Street is a third-party Oracle support provider that offers organisations an alternative to paying Oracle's annual support and maintenance fees — typically at around 50% of Oracle's standard rate. For finance teams looking to reduce Oracle licence and support costs, the headline saving is attractive.
However, the decision to move off Oracle's own support programme carries significant implications for security patching, regulatory compliance, and your long-term Oracle relationship. These are not minor considerations — for many organisations, the risk-adjusted cost of Rimini Street exceeds the saving.
APPSolve Group is not a replacement for Oracle support. We are a managed delivery partner for organisations who want to maintain full Oracle compliance and improve their EBS security posture — handling patching, health checks, access control, and day-to-day Oracle EBS management on their behalf, within Oracle's official support framework.
How Rimini Street compares to APPSolve Group
Does not apply Oracle's CPU patches — provides its own security fixes
Applies Oracle's official CPU patches on your behalf, maintaining full Oracle patch compliance
AdvantageThird-party fixes may not satisfy NCSC or regulatory body requirements to apply vendor patches
Remediates Oracle EBS vulnerabilities using Oracle's own patching tools — directly satisfies NCSC guidance
AdvantageAuditors may query reliance on third-party security fixes rather than Oracle-issued patches
Full Oracle patch compliance supports SOX audit sign-off and regulatory examination
AdvantageNo access to Oracle feature updates or new functionality — frozen at current version
Maintains Oracle support entitlement, preserving access to future features and Oracle roadmap
AdvantageLarge global vendor — standardised processes, tiered support, ticket-based resolution
UK-based specialist team — named consultants, direct access, senior involvement from day one
Typically 50% of Oracle's annual support fees — significant saving on support contract line
Competitive managed support pricing without the security and compliance risk premium
Operates outside Oracle's support programme — Oracle will not support jointly with Rimini Street
Works within Oracle's official support framework — Oracle licence and support remain in good standing
AdvantageBroad Oracle product coverage across a large consultant pool
Deep Oracle EBS and Fusion Cloud specialism — not generalist Oracle coverage
What to consider before choosing Rimini Street
These are not reasons to dismiss Rimini Street outright — but they are material considerations for organisations with regulatory obligations, cyber insurance requirements, or plans to stay on Oracle EBS long-term.
Security patch compliance
Rimini Street does not apply Oracle's official CPU patches. They issue their own security fixes — but NCSC guidance and many regulatory frameworks specifically require vendor-issued patches to be applied. Organisations using Rimini Street for security patching may fail compliance assessments.
Audit and regulatory scrutiny
SOX auditors and cyber insurers are increasingly asking specifically whether Oracle's issued patches have been applied. A Rimini Street arrangement — where Oracle patches are deliberately not applied — may create audit findings and insurance complications.
Oracle licence risk
Rimini Street has faced significant litigation with Oracle Corporation over its support model. Organisations using third-party support should seek independent legal advice on their Oracle licence position and the implications for future Oracle relationship.
Future Oracle access
Moving off Oracle support means losing access to new Oracle features, product roadmap updates, and the ability to upgrade to Oracle Fusion Cloud on Oracle's standard commercial terms. That path back can be costly.
Returning to Oracle patch compliance
Organisations that have been on Rimini Street for a number of years are typically behind on Oracle's CPU patches — sometimes significantly. Returning to Oracle compliance requires a structured remediation programme to catch up on missed patches and verify environment stability after application.
APPSolve Group manages this process — from initial patch gap assessment through to full remediation sign-off. We have supported organisations returning to Oracle support and can scope the work accurately before any commitment.
We identify every Oracle CPU patch missed during the Rimini Street period, across application tier, database, and middleware.
Patches are prioritised by severity and exploitability — the highest-risk gaps are addressed first, with a clear timeline for full remediation.
All patches are applied to a non-production environment first, with functional testing before any production changes.
Patches are applied to production during an agreed maintenance window, with rollback procedures in place.
A written report confirms your Oracle EBS environment is fully patched and compliant with Oracle's current CPU release.
Common questions
Is Rimini Street a safe option for Oracle EBS security patching?
Rimini Street does not apply Oracle's official Critical Patch Updates (CPUs). They issue their own security fixes. However, NCSC advisories and many regulatory frameworks require organisations to apply vendor-issued patches. Organisations with compliance obligations — SOX, GDPR, or sector regulation — should carefully evaluate whether third-party security fixes satisfy their requirements.
Can I switch from Rimini Street back to Oracle support?
Yes, but the process requires catching up on all Oracle patches missed during the Rimini Street period — which can be a significant remediation project depending on how long the arrangement has been in place. APPSolve Group helps organisations return to full Oracle patch compliance after third-party support.
What are the main differences between Rimini Street and APPSolve Group?
Rimini Street is a large global vendor offering an alternative to Oracle's own support contract at lower cost. APPSolve Group is a UK-based Oracle EBS specialist that works within Oracle's support framework — applying Oracle's official patches and maintaining full compliance. APPSolve Group is not a replacement for Oracle support; it is a managed delivery partner for organisations who want to maintain Oracle compliance and improve their EBS security posture.
Why do organisations choose Rimini Street over Oracle support?
The primary driver is cost — Rimini Street typically charges around 50% of Oracle's annual support fees. For organisations looking purely at the support contract line item, the saving is real. However, the full cost includes any remediation needed to return to Oracle compliance, insurance and audit implications, and loss of access to Oracle's product roadmap.
Does APPSolve Group offer managed Oracle EBS support?
Yes. APPSolve Group provides managed Oracle EBS support including security patching, health checks, performance management, and access control governance — all within Oracle's official support framework.
Related Oracle EBS services
Oracle EBS Managed Support
Day-to-day Oracle EBS management — patching, monitoring, access control, and performance — within Oracle's official support framework.
Vulnerability Remediation
Structured assessment and remediation of Oracle EBS security vulnerabilities — from patch gap analysis to written sign-off.
Security Patching Service
Oracle CPU patch assessment and application — from gap analysis through to production deployment and compliance sign-off.
Not sure which support model is right for you?
Speak to an Oracle EBS specialist. We'll give you a straight answer — even if that answer is that Rimini Street makes sense for your situation.